Replacement Product Policy

If a customer is entitled to a replacement product, tincas.shop will provide a product that is identical or of similar value whenever possible.

If the same product is not available, we may choose to either provide a replacement item of similar value or issue a refund within a reasonable time.

Refund and repair rights apply to the replacement product in the same way as the original product.

Warranty

We offer a warranty on selected products sold through our store. If you experience any issues with your purchase, please contact our support team for assistance.

Customer Support

Our support team is available to assist you with any questions or concerns regarding your order or our products.

Questions and Contact Information

Address:
15a Follingsby Ave
Gateshead NE10 8YG
United Kingdom

Phone:
+447478035746

Email:
info@tincas.shop